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Forum Discussion

Craig M.18's avatar
Craig M.18
Helpful | Level 5
4 years ago

Search of Offline files does not work with MacOS Ventura 13

Documents that are offline only are not part of the search on the Mac.  This is especially relevant if I am looking for a phrase.  Example: "How we add value" does not show up on Spotlight search...
desktop
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Mac
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Sailnby, how are you today? 

 

What is the version, and syncing status of your app right now? Do you have any screenshots of what you described? 

 

Keep me posted!

Sailnby's avatar
Sailnby
Explorer | Level 3
4 years ago

Hi Megan,

I just noticed a test folder that copied on my mac, updated to the DB web version....Good   When I deleted the copy on the online DB version, it did not delete from my mac.

Does this help?

I'm on v162.4.5419. On the top menu shown.

Thank you.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Sailnby, since your recent post, has the deletion been detected by the Dropbox desktop application and the folder removed from the computer?

    • Sailnby's avatar
      Sailnby
      Explorer | Level 3
      4 years ago

      Sorry.  I waited about an hour and then deleted it myself directly.  In the past this delete by sync was a few seconds.

       

      Shall I do it again and leave it longer?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        No, the sync should be more or less instant when the app detects a change. 

         

        How many files do you have on your Dropbox account approximately? Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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