Forum Discussion

jasontx0426's avatar
jasontx0426
Helpful | Level 6
6 years ago

Searching Not Working on iPadOS Files app

Hi, According to this link: https://help.dropbox.com/installs-integrations/mobile/ios-files-app I should be able to search for stuff in the current dropbox folder when accessing it from the iPadO...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey DerekKelly & Pistol_Petey! I hope you're both doing well.

May I ask when did this start happening for you? 

Have you also tried clearing the cache on your Dropbox mobile app? 

Let me know more!
xtcforever's avatar
xtcforever
Helpful | Level 6
5 years ago

hi Lori,

Please read the message strings above.  This has been raised for more than a year (or possibly longer) and I also gave up on Dropbox support (i still use it but in a very, very convoluted way, and I don't know why i honestly persevere when the other platforms search fine).  Please don't pretend that this is a new problem, if you search online forums you will see that even Dropbox has been saying persistently that they will look into it but it has been a ping pong game between dropbox and apple for as long as i know.

  • Stanners1980's avatar
    Stanners1980
    Helpful | Level 6
    5 years ago
    I first reported this to Dropbox over a year ago, and haven’t found a resolution yet.

    I’d recommend Dropbox try out the search feature in Files themselves and report back - being advised to uninstall/reinstall the app isn’t really a solution.

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