Forum Discussion

jasontx0426's avatar
jasontx0426
Helpful | Level 6
6 years ago

Searching Not Working on iPadOS Files app

Hi, According to this link: https://help.dropbox.com/installs-integrations/mobile/ios-files-app I should be able to search for stuff in the current dropbox folder when accessing it from the iPadO...
File access
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi KatRat, I hope you’re doing well. 

 

Currently, we don't have account visibility on the forum, so what I can do instead is open a ticket for you, and have a closer look.

 

Let me know if that’s OK and I’ll message you to the email address that’s tied to your Community profile.

xtcforever's avatar
xtcforever
Helpful | Level 6
4 years ago
🙂
I’m so curious how this kind of major functionality fail doesn’t get a class action on Dropbox. If it was apple it would’ve ended up class action long, long time ago.

Dropbox, stop it. Just stop it. Admit that your search function does not work and just work on it and come back here when you have something that actually works.
  • Stanners1980's avatar
    Stanners1980
    Helpful | Level 6
    4 years ago

    Just posting to add my incredulity to this thread. 

     

    Over two years has passed since my inital post on this thread and, still, there is no fix to an issue which appears fundamental to many users including myself. To add insult to injury, Dropbox will not even acknowledge that there is a problem. 

     

    Dropbox, I've currently halted my subscription, pending a resolution to this problem. It's annoyed me too many times to warrant giving you more money. Here's how to bring me back on board as a customer:

     

    1. Acknowledge the issue.

    2. Do not tell me to open a ticket, or try rebooting or reinstalling. I've done all that, many times.

    3. Provide your paying customers with information on what is causing the issue, and how and when it will be fixed.

     

    Thanks!

     

     

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