Searching Not Working on iPadOS Files app

Thanks for trying those out for me, rgonzalez. 

I'd suggest reaching out to Apple Support then, since they may have more info on this. 

Don't hesitate to give me a shout though if anything else comes up or if you have any updates. Cheers!

Hi, Lusil ,

I've asked around in the Apple community and no luck. However, I also tested Google Drive as rgonzalez did and searching through Files app does work there, which seems to suggest it is a Dropbox problem. Could you maybe investigate?

Thanks for the feedback, jasontx0426, however, I'd recommend contacting Apple's official support team as they may have more info on this since the Files app is connecting to the Dropbox API.

Let me know how it goes or if you have any other questions. Thanks!

Same issue here. ipados 13.3.1. The Files App search function works on all locations except Dropbox. Tried all above suggestions, no luck.

Hey lowpan, thanks for nudging us on this thread and sorry to hear that you're also having trouble with searching your Dropbox files on your iOS. 

Since you've already checked out some of the troubleshooting suggested here - great work by the way! - could you also confirm if you've got the latest iOS and Dropbox mobile app installed?

Keep me posted!

I have exactly the same problem, and I have the latest iOS and Dropbox app installed.

No matter what I try, I can't get any search results when searching my Dropbox. This seems to be quite a common issue.

Hey there, Stanners1980, thanks for reaching out. 

Try clearing the Dropbox app’s cache, from our app’s settings, and then restart your device. 

You could also try deleting our app, restarting your device, and then installing again. 

Keep me posted!

Just unboxing my new iPad Pro 11. I am also having the same problem. Had tried all the things suggested in this thread. :( 

I have also had the same issue since transitioning to iPad Pro. Tested every suggestion. No luck. 

The favorites used to at least show up for a moment upon opening Files app, before they disappeared. 

Now they don't even show up. 

Also, trying to "Unfavorite" a previously favorited item does not work.

It is not so strange that Apple might not have Dropbox issues as their first priority, but what is Dropbox mgmt. doing to address these issues that obviously effect a lot of people?

Thanks. 

Hope dropbox can rectify the problems. I had been subsribed to Plus plan, but now this might makes me to switch to iCloud plan instead due to this issue.