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Lawix858's avatar
Lawix858
New member | Level 2
2 years ago
Solved

"Something went wrong" every time I try to open Dropbox.

For 2 days now when ever I try to open Dropbox, I get an error screen that says "Something went wrong. Don't worry your files are still safe and the Dropbox team has been notified."   This is day 2 a...
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  • Rich's avatar
    Rich
    2 years ago
    Lawix858 wrote:

    For 2 days now when ever I try to open Dropbox, I get an error screen ...

    This is for the Dropbox website? If so, clear your browser's cache/browsing history and try again, or try with another browser.

Lawix858's avatar
Lawix858
New member | Level 2
2 years ago

I am using Safari on a iMac.  When I click the Dropbox Icon to open my account, I get the error message with a purple icon in the middle of it.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Lawix858! 

 

Do you notice this behavior only when you're using Safari? Have you tried another browser too? 

 

Would you mind sending over a screenshot of the message you get on your end? 

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