We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Marketing11
4 years agoHelpful | Level 6
Something wrong on our end-Drop box not working
I can not get into Drop Box and neither can my co worker. Is all of Drop Box down?
34 Replies
Replies have been turned off for this discussion
- Ccaballero14 years agoNew member | Level 2
HAHA! Right!?!
- Emi S4 years agoNew member | Level 2
Mobile Application is working 😄
- fabian54 years agoNew member | Level 2
Instead I see "something went wrong"
What can I do? I created a second account, even downloaded dropbox on my desktop and I see the same error message in this account as well..
- Emi S4 years agoNew member | Level 2
Website here is working again! 😀
- Meike4 years agoNew member | Level 2
Same to me, i think there is a fale with dropbox???
- Meike4 years agoNew member | Level 2
same to me - and it's urgent!!
- Emma4 years ago
Community Manager
- Nancy4 years ago
Dropbox Community Moderator
Hey Bryan L.12, I hope you’re doing well!
If I get this right, you’re having trouble accessing the files on your Dropbox web account, correct?
Can you let me know what steps have you tried so far, so that I can suggest something else perhaps?
- Curls and Fros4 years agoNew member | Level 2
Dear,
We can not enter to a lot of our files most of them where the pictures are
- Jay4 years ago
Dropbox Community Moderator
Hi Curls and Fros, the general site outage was resolved yesterday. Are you still experiencing this, or some other issue?
Any other info or screenshots would be helpful!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!