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Forum Discussion
Marketing11
4 years agoHelpful | Level 6
Something wrong on our end-Drop box not working
I can not get into Drop Box and neither can my co worker. Is all of Drop Box down?
34 Replies
Replies have been turned off for this discussion
- bobforte20024 years agoNew member | Level 2
Is anyone else having an issue trying to access Dropbox Today, August 31st. I can't sign in, however, when I get to the home page no matter what folder I attempt to access or if I try to add anything to a folder I get the message, "something went wrong on our end" "we can't complete this request at this time". I live chatted with support and they tried the clear your browser stuff but Dropbox had maintenance today and since it was completed this issue has persisted. This is not some kind of browser related issue, it's clearly a Dropbox issue. Is anyone else experiencing this today?
- MikeW4 years agoNew member | Level 2
I just got off a "chat" and the reply was: "we are currently experiencing some technical difficulties. We are working on it and should be up and running again soon. I apologize for the inconvenience caused to you and thank you for your patience."
- fai10034 years agoNew member | Level 2
Hi,
Did anyone experienced the Dropbox said "System Failure" and cannot access the files from internet login?
- MikeW4 years agoNew member | Level 2
I just got off a "chat" and the reply was: "we are currently experiencing some technical difficulties. We are working on it and should be up and running again soon. I apologize for the inconvenience caused to you and thank you for your patience."
- Emi S4 years agoNew member | Level 2
same problem here!
- Emma4 years ago
Community Manager
Hi everyone,
Thanks for reaching out.
We've are aware that Dropbox is not working for some users. Our team is working on this as we speak and you can get updates on progress via https://status.dropbox.com
We'll update you here once this has been resolved.
Apologies for the inconvenience and thanks for your patience in the meantime.
- Jay4 years ago
Dropbox Community Moderator
Hi everyone, our engineers are aware of the issue and are working on a fix to resolve it.
We appreciate your patience at this time.
- MikeW4 years agoNew member | Level 2
Google Drive is working. It may be time to finally switch over.
- Jason12345678904 years agoExplorer | Level 3
Yeah, I have used Dropbox for over a decade and this is the first time I have experienced this issue. Every time I select a file, I get this message:
"Something went wrong on our end."
According to Dropbox Status, they are reporting a partial outage: https://status.dropbox.com/
- gateway_6304 years agoNew member | Level 2
has anyone contacted customer support to see if the problem will be fixed?
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