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  • Curls and Fros's avatar
    Curls and Fros
    New member | Level 2
    4 years ago

    Dear, 

     

     

    We can not enter to a lot of our files most of them where the pictures are 

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Curls and Fros, the general site outage was resolved yesterday. Are you still experiencing this, or some other issue?

     

    Any other info or screenshots would be helpful!

  • Bryan L.12's avatar
    Bryan L.12
    New member | Level 2
    4 years ago

    Hi Nancy.

     

    Thank you for the quick response. I tried everything suggested in this thread without any luck. I'm not sure why I did this last but I finally checked https://status.dropbox.com only to realize that there was a temporary issue with Dropbox. Once that issue was resolved I was back in business.

     

    Thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    I’m glad to hear everything’s back to normal now, Bryan!

     

    If you need something else, I’m here for you

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