Take Your Search Game to the Next Level with Dropbox Dash  đŸš€âœš Curious how it works? Ask us here! 

Forum Discussion

JoshuaVance's avatar
JoshuaVance
Explorer | Level 4
7 years ago
Solved

Sorry, we can't open your workbook in Excel Online because it exceeds the 5 MB file size limit.

error: we can't open your workbook in Excel Onlin... - Dropbox Community - 38255

Sorry, we can't open your workbook in Excel Online because it exceeds the 5 MB file size limit.

 

How to fix this?

  • It needs downloading and opening in Excel on a computer I'm afraid.

    That is a restriction from Microsoft (as its via Excel).

4 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Sorry to hear about this Joshua ( JoshuaVance) - is this error coming from Dropbox? Have you tried contacting Microsoft directly? 

     

    Let me know of any updates! 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    It needs downloading and opening in Excel on a computer I'm afraid.

    That is a restriction from Microsoft (as its via Excel).

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!