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radicaledward's avatar
radicaledward
Helpful | Level 5
5 months ago

The Dropbox desktop app is slow when navigating my Dropbox folder or viewing files on Windows 11

Device Custom desktop - AMD Ryzen 9 5900X - 64GB RAM - Samsung SSD 980 PRO 1TB Operating System/Browser (if using the web) Windows 11 Pro 24H2 Dropbox App Version/Browser Version ...
desktop
File access
windows
radicaledward's avatar
radicaledward
Helpful | Level 5
5 months ago

I tried the advanced reinstall, did not help. It's 1am so I might try doing the other profile tomorrow when i get a chance. Is there no logging for dropbox for errors?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

We'd need to revert to email for that radicaledward 

Let me know how it goes on a new OS profile when you get the chance.

PS: If you have any 3rd party apps running on your computer that might be monitoring, syncing or backing up your files, you may want to try shutting them down temporarily too. 

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