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Forum Discussion
radicaledward
5 months agoHelpful | Level 5
The Dropbox desktop app is slow when navigating my Dropbox folder or viewing files on Windows 11
Device Custom desktop
- AMD Ryzen 9 5900X
- 64GB RAM
- Samsung SSD 980 PRO 1TB Operating System/Browser (if using the web)
Windows 11 Pro 24H2 Dropbox App Version/Browser Version ...
MarkDawes
4 months agoHelpful | Level 5
Hi Jay,
Apologies I might not have been clear on my previous update.
We are a Dropbox Team with a Business Account.
We have previously (many years ago) enrolled into a few "early access" items which are all now mainstream, but have not elected to enroll for any of the recent "early access" programs for the last 18 months.
However, it seems that we are still be upgraded to the latest Beta versions even thought we are not part of the current "early access" program, and we can't find any option that we can select to opt out of these "beta" releases. We had assumed that once our "early access" program had completed and the item was then part of the mainstream release then our default release version of the application for all of our employees would move back onto the normal release versions.
The only reason we even discovered this was when at the start of this thread above I noted that my DB version was 230.3.8648 which Walter identified as being a beta release.
Even though I downloaded and installed version 229.4.5197, the Dropbox app has automatically now installed me back onto 230.3.8686 without any user intervention being applied or requested.... We have done this a few items over the previous days and every time after a period we end up back on 230.3.8686.
Hence the question of how do we stay on the latest default stable version as our admins have no control over this from within our portal and have confirmed that we are not signed up to the any current early access option.
Jay
Dropbox Community Moderator
4 months agoThanks for the details, in order to look into this matter in more detail, I'd recommend contacting the support team from your team account directly for them to investigate further.
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