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radicaledward's avatar
radicaledward
Helpful | Level 5
5 months ago

The Dropbox desktop app is slow when navigating my Dropbox folder or viewing files on Windows 11

Device Custom desktop - AMD Ryzen 9 5900X - 64GB RAM - Samsung SSD 980 PRO 1TB Operating System/Browser (if using the web) Windows 11 Pro 24H2 Dropbox App Version/Browser Version ...
desktop
File access
windows
radicaledward's avatar
radicaledward
Helpful | Level 5
4 months ago

Walter​ I did this back on August 1st to which I mentioned to you. "I did not notice any difference when i disabled/uninstalled anything when i was on my original profile." 

I agree with you that there is probably some sort of configuration difference, but I don't think it's related to an app (that I see in the tasktray) that is interfering. As mentioned before, is there a way to troubleshoot or debug Dropbox? Shooting in the dark isn't efficient.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

I see, thanks for the clarification radicaledward 

Do you happen to have iCloud installed on your original OS profile or any 3rd party app that could be causing issues, even those that don't show up in your taskbar? 

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