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radicaledward's avatar
radicaledward
Helpful | Level 5
5 months ago

The Dropbox desktop app is slow when navigating my Dropbox folder or viewing files on Windows 11

Device Custom desktop - AMD Ryzen 9 5900X - 64GB RAM - Samsung SSD 980 PRO 1TB Operating System/Browser (if using the web) Windows 11 Pro 24H2 Dropbox App Version/Browser Version ...
desktop
File access
windows
Treguard's avatar
Treguard
Explorer | Level 4
3 months ago

Not on the computer that is having problems, but it is on one of the other computers that I sync to Dropbox and that computer is left on all the time. Could that other computer have an impact on my main computer even though iCloud is not running directly?

This is a fairly recent problem. Dropbox worked ok until perhaps a month or two ago.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hmm, not sure if that might be the case here.

    Do you perhaps have any other apps that might be interfering, like an antivirus, VPN, firewall, etc.?

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