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The Dropbox desktop app is slow when navigating my Dropbox folder or viewing files on Windows 11
Device Custom desktop
- AMD Ryzen 9 5900X
- 64GB RAM
- Samsung SSD 980 PRO 1TB Operating System/Browser (if using the web)
Windows 11 Pro 24H2 Dropbox App Version/Browser Version ...
Same problem in Finland. Dropbox App is very slow when navigating in the folder.
It wasnt like that earlier. Maybe after last WIN update this week.
I'm now thinking that this problem may be due to having unresolvable shortcuts on my desktop. I had a number of shortcuts that were unresolvable (as they point to network locations that are currently unavailable). Having removed them, all seems ok now. I wonder if Dropbox is perhaps somehow triggering Windows to attempt to resolve these shortcuts on a regular basis? Windows has always been terrible at handling unresolvable shortcuts, and will usually lock up when it attempts to access them. Usually this is only a problem if you accidently double click one, but if Dropbox is triggering them in some way it would explain the frequent long freezes. Does anyone else with this problem have similar shortcuts?
Using Dropbox Desktop App in three devices. Windows Update this week -> one after one has became painfully slow. You cant follow folders with your mouse like before. Re-starting etc. - no help.
- Hannah
Dropbox Community Moderator
Hey Treguard, thanks for sharing what you did to resolve this issue! I'll make sure to pass this along to the team.
Is it possible that this is causing the issue for you as well, Vae Victis? Or do you perhaps have iCloud installed on the computer in question?
No neither of them.
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