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radicaledward's avatar
radicaledward
Helpful | Level 5
5 months ago

The Dropbox desktop app is slow when navigating my Dropbox folder or viewing files on Windows 11

Device Custom desktop - AMD Ryzen 9 5900X - 64GB RAM - Samsung SSD 980 PRO 1TB Operating System/Browser (if using the web) Windows 11 Pro 24H2 Dropbox App Version/Browser Version ...
desktop
File access
windows
Treguard's avatar
Treguard
Explorer | Level 4
3 months ago

Unfortunately I think I was being optomistic. I'm still having regular long go-slows. Usually when performing file operations. Deleting a file for example results in a 20 second wait before it does anything. Just a static deletion dialogue that sits there, and then suddenly carries on after the delay.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Sorry to hear that, Treguard. If you temporarily quit the Dropbox app, and try to take an action on your Dropbox files then, do you still experience delays?

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