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The right way to send large (>100GB) files via Dropbox to a client with no Dropbox subscription?
Hi,
I have Dropbox Pro myself, so uploading files should be no problem. The key question is: What is the optimum ZIP file size is so that a client who does not have a Dropbox subscription can downl...
khkannisto wrote:
Some years back it was impossible for a client to download anything over 2GB without signing up for Dropbox.
No, that's not true. If you invited someone to a shared folder they would be required to have a Dropbox account. If they had a free account, their storage space would be 2GB to start. That means they wouldn't be able to join a shared folder containing more than 2GB of data. Sending someone a shared link never had a 2GB download limit.
I am currently generating a split ZIP file with 50GB chunks. It will take 6 hours to generate the ZIP file and maybe 20 hours to upload. I really hope that that can be downloaded at the other end.If you're using a view-only shared link, they should be able to download the files, dependent on your own bandwidth limits.
To prevent abuse, Dropbox accounts have the following limits:- Basic accounts and accounts on a trial of a Dropbox team: 20 GB of bandwidth and 100,000 downloads per day
I take that to mean that if the recipient has a basic account they will only be able to download 20 GB per day
No, that refers to the bandwidth available to shared links and files requests used by people they share with. If someone on a Basic account shares a link to a file, or they send someone a File Request to receive files, the bandwidth limit applies to their account. If they're just downloading from someone else, they don't even need an account.
The exception here is if you send a Basic user a link to a file and they try to save it to their own Dropbox account instead of downloading it. In that case, they wouldn't be able to save it because it exceeds their space limit (assuming a 2GB free account). They can still download the file to their computer.
If I give the recipient a link to the folder containing the files, they still cannot download individual files that are more than 2GB. Even 4GB mp4 files fail to download.
It may be that direct links to individual files allow downloading more than 2GB, but you still cannot download a individual file which is over 2GB (when zipped) if you only have a link to the containing folder. You have to give the recipient an individual link to each and every file which is over 2GB. Not very user-friendly.
It would be good to have this laid out clearly somewhere in the documentation.
Or, much better, fixed so that this counter-productive 2GB limitation is removed.
There is actually some sort of a bug here: you cannot even download a folder that is under 2GB from the main folder listing "download" button that pop up on hovering. I tried to download a folder that contains 128 MB of files from my own dropbox while logged out. Already that gives me the error "the ZIP file is too large". Once I open the folder so that the individual files are listed, the same folder can be downloaded from the download button at the top of the page.
Similarly, you cannot download an individual file of any significant size with the pop-up "download", but it then works when you first go to the preview view.
Bug report submitted.
- Walter
Dropbox Community Moderator
Hey khkannisto, could you share your ticket ID with us so that we can look it up in our system?
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