Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

bibitodaro's avatar
bibitodaro
New member | Level 1
2 months ago

"There was an error downloading your file" error on the website

I keep having the same issue, connection works, have tried to clear the cache, incognito window, different browser, single file vs folder, some of them are word documents so the lightest possible thi...
Download
Web
bibitodaro's avatar
bibitodaro
New member | Level 1
2 months ago

Thank you - it's now started working again so no idea what it was as I didn't touch anything 😅

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!