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TRabb's avatar
TRabb
Helpful | Level 5
8 years ago
Solved

There was an error downloading your file

Hey there. Never experienced this issue before, but can't seem to download individual files within folders and get that error message. Can download the folder containing the files though.
Download
Error Messages
File access
  • Jane's avatar
    Jane
    8 years ago
    Thanks for your swift reply on our discussion here TRabb!
     
    I’d like to further investigate whether I’m getting the same behavior when I try the same steps as you do through our Official channel. For that reason & in order to investigate having all our tools available, I’ve made sure to reach out to you directly via email on my end. 
     
    Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly get back in touch with you asap. Thanks for reaching out on our Community & I’ll be awaiting your next reply!
bassplr19xx's avatar
bassplr19xx
Explorer | Level 3
6 years ago
I was updated prior to today, however, I just updated the latest today
Google Chrome is up to date
Version 81.0.4044.92 (Official Build) (64-bit)
I am able to DL with FF and am able to save to my dropbox, but I don't want to do either of those.
bassplr19xx's avatar
bassplr19xx
Explorer | Level 3
6 years ago
Dropbox didn't like me downloading with a VPN

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