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wakefordgary's avatar
wakefordgary
Explorer | Level 3
5 years ago
Solved

Video and audio downloads out of sync

When I download videos from dropbox to my computer, when I play them the audio and video are out of sync. How can I avoid this problem?'
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  • Jay's avatar
    Jay
    5 years ago
    It's possible that there's an issue with the browser trying to download the file. 

    Could you try switching browsers to see if this helps? 

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
It's possible that there's an issue with the browser trying to download the file. 

Could you try switching browsers to see if this helps? 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
wakefordgary's avatar
wakefordgary
Explorer | Level 3
5 years ago

Thanks , I'll try that to see if it helps out.  Really appreciate the help!

 

 

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