We're making some changes to the Dropbox Community 👩💻 - Find out more here.
Forum Discussion
jairyhunter3
2 months agoNew member | Level 2
"Video not available or not supported for this browser" error on Safari
Hi,
I have uploaded several videos to a Dropbox folder, but when I try to view on a computer (Mac, Safari (v.26) Mac OS - Tahoe 26 -- recently updated), I get the image below with a "spinning" box...
Nancy
Dropbox Community Moderator
1 month agoSorry for pinging you again here, jairyhunter3. I’d just like to make sure that you’re not still having the same issue.
Let us know, if you need any sort of assistance.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!