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selinnova's avatar
selinnova
New member | Level 2
9 months ago

Video transcript is not working, it just loads indefinitely.

No matter how long I wait, it stays like this indefinitely. Refreshing the page or trying a different browser doesn’t fix it either. I’ve tried Firefox, Chrome, Safari, and Opera, but the result...
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Paola84's avatar
Paola84
New member | Level 1
9 months ago

Hello, I have the same problem.

I already tried using edge, chrome, firefox.. nothing to do, it loads indefinitely.

Someone can help me?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Sorry to hear that, Paola84.

    Can you try to clear your browser's cache and see if that makes any difference?

    Make sure to try a private browsing/incognito window as well.

    Let us know what you find.

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