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dschuett's avatar
dschuett
Explorer | Level 4
6 years ago
Solved

Videos don't play in Vault on mobile app

I have a few mp4 videos in my vault that will not play. I get the following error: "Couldn't connect to Dropbox. Please check your internet connection and try again." However, if I copy one of the sa...
Android
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Mobile
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  • PeterL66's avatar
    PeterL66
    6 years ago
    problem seems solved! Great!!
dazzop's avatar
dazzop
Explorer | Level 4
6 years ago

Yes, that's probably right as I don't use the app on my MacBook Pro just Safari because that way I can have more than one folder open at any given time! I did think about trying Vault on a my Android's web browser, so now you have convinced me it will work. You'd have thought they'd have done the tests themselves before release, rather than promoting all the other gimmicks no one uses! Thanks.

PeterL66's avatar
PeterL66
Helpful | Level 6
6 years ago
hope there will be an update soon👍
  • PeterL66's avatar
    PeterL66
    Helpful | Level 6
    6 years ago
    problem seems solved! Great!!

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