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Forum Discussion
peterv43
3 years agoHelpful | Level 6
videos won't play
Recently uploaded two MP4 videos in dropbox. When I click on them they start to play for about a 10th of a second and then quit and go back to list of videos.I have no idea why won't play. I don't ha...
- 3 years ago
Wednesday, 2/25.....my videos play perfectly now. Fingers crossed.
peterv43
3 years agoHelpful | Level 6
Nice to know I'm not alone. FYI, This all started when dropbox went down a few days ago. Before then, no problem. Personally, I refuse to tinker with my computer, as they suggested (change this, change that, fool around browsers and cookies....all of which I resist doing) when my videos run just fine on other sites, etc. I want them to go to dropbox technical support but I don't think they will because I'm using a free version. Fingers crossed.
ebrookenorthrip
3 years agoExplorer | Level 4
I'm having the exact same problem. Following hoping for an answer soon, this is really a problem.
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