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Forum Discussion
trover222
3 years agoExplorer | Level 3
Viewing backup files on mobile app
Hi, all! I have some old flash drives that I just backed up on my MACBOOK. They appear in DropBox Backups. I can’t figure out how to view the backups in my mobile app. I can see the file names in my ...
- 3 years ago
Hi @trover222, yes, the Backups are visible through the browser only.
Files synced through the normal Dropbox site can be accessed via the mobile app.
mbriney
2 years agoHelpful | Level 6
I agree with Jarrod Kile.. this has made things very troublesome by not allowing everything to be read via the mobile app. I understand the principle of having the major "backups" be in a different segment of dropbox.. but it shouldnt be that hard to access all the files. Maybe inside the regular current Dropbox app, feature a button that allows up to actually open the files that are in this "backups" section? OR maybe create another "Dropbox Backups" app that will allow us to remotely view these backup files without having to go thru the browser?
matt235
2 years agoNew member | Level 2
FYI I've converted the concept proposed by mbriney and jarrod kile into an "idea" which can be upvoted here: https://www.dropboxforum.com/t5/Dropbox-ideas/View-dropbox-backups-on-app/idi-p/762404
Strongly agree with this complaint about the new dropbox backup.
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