Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
trover222
3 years agoExplorer | Level 3
Viewing backup files on mobile app
Hi, all! I have some old flash drives that I just backed up on my MACBOOK. They appear in DropBox Backups. I can’t figure out how to view the backups in my mobile app. I can see the file names in my mobile app. But, when I click on them, it simply takes me to the general list (camera uploads, documents, etc.) TIA!
Hi @trover222, yes, the Backups are visible through the browser only.
Files synced through the normal Dropbox site can be accessed via the mobile app.
12 Replies
Replies have been turned off for this discussion
- matt2352 years agoNew member | Level 2
FYI I've converted the concept proposed by mbriney and jarrod kile into an "idea" which can be upvoted here: https://www.dropboxforum.com/t5/Dropbox-ideas/View-dropbox-backups-on-app/idi-p/762404
Strongly agree with this complaint about the new dropbox backup.
- JJ202411 months agoNew member | Level 1
dbox_It’s been over two years since they offered this feature. Stop using it as a selling feature in your advertising…
"View backups whenever, wherever. Just as you’d expect from Dropbox, you can easily get to your backed-up files anytime, anywhere – from your computer, through our mobile app or on the web." https://www.dropbox.com/en_GB/backup
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!