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Tdidi's avatar
Tdidi
New member | Level 2
5 years ago

"waiting for bolt.dropbox.com" message and I cannot download my photos to use?

I keep getting a message when I try to download any of the photos off of my shared dropbox folder. Why? How do I fix it? I need to download some of those photos pretty quickly and am so frustrated. I...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi YoshiDBZ, as this sounds like a company-managed device, I'd recommend checking with your IT department to see if any proxy, VPN, firewall, security software, or even ISP/router settings could be restricting traffic to the following Dropbox domains.

YoshiDBZ's avatar
YoshiDBZ
New member | Level 2
3 years ago

Hi there,

 

IT will not change their setup for dropbox and if I ask them they will tell me to use One Drive, so I will not ask anything to them.

Now I don't get it, this should not be difficult to download documents from Dropbox and it was working in the past.

So please solve it quickly before I really move to OneDrive.

Cheers

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