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WeVideo app does not work! I cannot download my video files! What can I do to get them?
I received an email saying "Your team’s folders have been converted to shared folders, and all Pullen groups have been deleted. Your account has been converted to a personal Dropbox plan." Now, I...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorIf you check under "All files", are you able to find your file there?
It seems this might have been part of shared content that has been deleted. Can you check your events page too?
When I went back and clicked on All Files, it looks like this (see attached).
I still don't see a download button. When I click the Deleted Files Page, it says
You don’t have any recently deleted files
I don't know what to do. I have never deleted any files from Drop Box, nor shared them with anyone. These were files I had on my old computer, I uploaded them for safe-keeping several years ago, and now it seems they are lost!
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