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Forum Discussion
Mani26750
4 years agoExplorer | Level 4
What is the brown box icon on the left bottom corner of my files when using the desktop app?
Hello,
On several files, I have a brown icons in left bottom corner of my files.(see below)
in fact, in the same folder, there are green logos on fils but sometime there are brown logo
...
- 4 years ago
The brown logo isnt a Dropbox one. My guess is you've enabled the Briefcase function in Windows: https://www.techmesto.com/how-to-enable-briefcase-feature-in-windows-10
This is not supported in Dropbox and Dropbox can only sync/use/work with files that are in its own directory. So to use them you need to move the files directly in to Dropbox rather than just linked.
Rich
Super User II
4 years ago
Mani26750 wrote:
On several files, I have a brown icons in left bottom corner of my files.(see below)
Mark is correct; the box icon overlay isn't part of Dropbox. It's part of OneDrive, and it's interfering with your Dropbox. You'll need to disable OneDrive or find a way to get it to stop syncing your Dropbox as well.
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