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Ivymagazines's avatar
Ivymagazines
New member | Level 2
6 years ago

When I upload my images to Dropbox, it COMPLETELY changes the color.

When i upload my images to dropbox, dropbox COMPLETELY changes the colour and adds a strange blue/yellow filter It’s definitely a dropbox issue and does not lie with the files themselves as no other...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Fraser Schenck, sorry to hear you're having issues with this.

 

Could you please clarify how exactly are you uploading the problematic photos to your Dropbox account and where exactly are you previewing them?

 

Is it through the mobile app or via our website through a web browser for example? 

NPaladino's avatar
NPaladino
New member | Level 2
3 years ago

Hello,

I am having this same issue, I uploaded about 350 raw unedited photos for a client to view to pick their top favorites for me to edit and every single photo is tinted green on both my screen and their screen.  This is really upsetting because I paid for the upgraded professional dropbox as a professional platform for my photography business and this is a headache. Is there a fix for this problem?

Thank you,

NPaladino

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi NPaladino, thanks for posting here! 

     

    How exactly did you upload the content on your end? Which platform did you use? 

     

    Also, if you download a test file from Dropbox, do you still see the green tint?

     

    Keep me posted!

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