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When opened document, the message "[Document Name] is not available" appears.
Hello,
I was unable to open a document in Dropbox's file explorer. Microsoft Office displays the error message "[Document Name] is not available." I attempted to update Dropbox and double-check...
I see - thanks for that piece of information Ridwan Musa
In this case, I'd suggest using this method to open your Microsoft files moving forward to avoid getting the errors you first mentioned.
I know it's not much, but I hope this helps to some extent.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorIn that case, could you check if you get any different results when you open the files through the Microsoft app Ridwan Musa?
It seems like there's an issue with the file not being recalled in time for the Microsoft app to preview it correctly.
It can be opened using that way. The document will be downloaded to be local.
- Walter
I see - thanks for that piece of information Ridwan Musa
In this case, I'd suggest using this method to open your Microsoft files moving forward to avoid getting the errors you first mentioned.
I know it's not much, but I hope this helps to some extent.
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