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Tinlinmusic's avatar
Tinlinmusic
Helpful | Level 6
6 years ago

When previewing audio files on Dropbox, the playback skips or drops out. Any ideas?

Hello, just wondered if any other music tech-y people have had any trouble with glitchy audio files when using Dropbox to share them?
A track that I have mixed and bounced down on my studio pc, which plays fine with no problems, once shared On DB if you listen to the track on a different device it is full of digital glitches and audio dropouts.
Any ideas?

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  • SR SLS's avatar
    SR SLS
    Explorer | Level 3
    2 years ago
    I was having the same issue on the web browser and when I would download the file. The problem wasn’t happening on the original Pro Tools session or on the bounced file only when going through DB.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey SR SLS, does this also happen with files uploaded by yourself directly (non-shared ones)?

  • SR SLS's avatar
    SR SLS
    Explorer | Level 3
    2 years ago
    I haven’t tested this with longer audio files uploaded myself, I’ve only uploaded shorter audio files but haven’t ran into this issue with those in the past.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi SR SLS, what is the exact codec you are using for the audio, and the bitrate (kbps) and sample rate (MHz)?

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