We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Laurie M.7
10 years agoNew member | Level 1
Why am I having an 'audio error has occurred' ? How do I fix this?
First time and error 'audio error has occurred', what do I do to fix this?
Mark M.115
10 years agoNew member | Level 1
I am having the same problem. When I try to upload an audio file that plays fine on my computer to Dropbox, I get the message "An audio error occurred." Since the entire reason I got Dropbox was to share this particular file, it's a problem. Any advice appreciated.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!