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Why do I get a "Sorry, we could not find your file. Is it possible it was moved, renamed...?' error?
Error message states "Sorry, we could not find <filename>. Is it possible it was moved, renamed or deleted?"
It has not been moved, renamed or deleted. Not all Excel files are affected but this is not the first time this has happened. I have 3 computers and all of them have this issue. I'm using Office 365 on all 3 computers.
I would like to get a response from someone who has had this issue and how it was solved.
Thanks in advance for your assistance.
Regards,
Phil
I just had the same issue and found that the file name (read: path) was too long. I went back and shortened the folder names and the file name - and presto! it worked!
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This error shows that the file name or the location of the file has been changed. Go to the search option and type the name of your file, you may get the file.
l had the same incident and it may be you renamed the file without knowing. l think you can go and all files and see if it is there. if not it may be that you have accidently deleted it. It can also mean that you may not have save it.
I had this exact issue. It was not the 3rd party software or the path name. This was what finally resolved it:
"If you’re in a Dropbox Business team, you most likely have Smart Sync enabled. If this is true, the files you're trying to open could be marked as online-only, and there isn’t enough time for the file to download from the site to open it, which could result in this error.
Mark the files as local.
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