Why was my account disabled?

I'm sorry about this Monique. 

At this point, the best way to get further account specific assictance is through our Official Channels, so I'd suggest that you logged a ticket with our team providing all the information surrounding your case so we can assist further with this account specific inquiry. Make sure to write in via the email address associated with the account you're inquiring about as this would enable us to provide a more precise and swifter resolution.

You can do this from the page below:

https://www.dropbox.com/support

If there's anything I can help with from my end in the meantime, don't hesitate to let me know here Monique; I'll be glad to follow up if needed. 

PS: I, once again, removed your personal information from your post for security purposes and to allign with our Community's Guidelines. 

Could you post your ticket's ID* here so I can locate it on our system and get on it?

(*this is a 7 digit number)

When will someone be getting back with me on my email [email removed, AGAIN, by moderator] ??? I’m waiting on a response....

Dropbox Support does not work weekends. You'll need to wait until they're open again during normal business hours, keeping in mind that Monday is a holiday in the US as well. Also, PLEASE stop posting your email address on this public forum. It's a security risk.

Hey there MoniqueWill  - sorry for the tardy response; are you still having issues with this?

My account got disabled which is ridiculous! I can’t get help because I can’t log in so I’m currently using my backup Dropbox now! My email to it is “personal information removed for security purposes as per our Community's Guidelines” I didn’t do anything for it to be disabled!!! Please some help!

Sorry to hear about this Monique. 

I've moved your post under your original thread to keep things neat around our Community and also removed your email address from you post for security purposes and to best allign with our Community's Guidelines - please refrain from posting personal information on public platforms for your own security's sake in the future. 

That being said, as I wanted to assist, I found your existing ticket on our system and got back to you there. 

Please check your inbox for my email and we'll take it from there. Thank you.