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geokar1100's avatar
geokar1100
Helpful | Level 6
6 years ago
Solved

Windows File Explorer crashes only in the Dropbox folder

Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details...  - I can access my Dropbox files from within my programs, li...
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windows
  • geokar1100's avatar
    geokar1100
    6 years ago

    Hi,

     

    Thanks for your help. I had no idea I was using a beta version. But, last night I was just poking around and I clicked on Troubleshoot Compatibility on the program file. The troubleshooter changed the compatibility to Windows 8, and now everything works great. Except searching withing Explorer but that's in every folder.

geokar1100's avatar
geokar1100
Helpful | Level 6
6 years ago

Hi,

 

Thanks for your help. I had no idea I was using a beta version. But, last night I was just poking around and I clicked on Troubleshoot Compatibility on the program file. The troubleshooter changed the compatibility to Windows 8, and now everything works great. Except searching withing Explorer but that's in every folder.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Glad to hear that you were able to resolve your concern in the end, geokar1100 - awesome work with the troubleshooting!

 

If anything else pops up in the future, just give us a shout. In the meantime, have a lovely day ahead! :slight_smile:

  • geokar1100's avatar
    geokar1100
    Helpful | Level 6
    6 years ago

    Thank you for all your help

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