Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Dee C.6's avatar
Dee C.6
Explorer | Level 4
7 years ago
Solved

Windows Task Manager

Under Processes I get over over 30 instances of the Image Name Dropbox.exe*32, the command line points to AppData\Roaming\Dropbox\bin\Dropbox.exe*32/restart 444/corruptdb A different image name wil...
desktop
Download
Error Messages
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thank you too for the quick response Dee C.6 - it's most appreciated!

So you have the desktop app running and somehow enabled the automatic camera uploads feature at some point (which you can verify by checking if the photos you mentioned are located within a folder called 'Camera Uploads') and while you were able to see status icons on your files within the Dropbox Folder in the past you're not seeing them now; am I correct? 

If that's the case, could you send me the desktop app's exact status at the moment as shown within your system tray and attach your screenshots using the buttons shown below?

Thanks so much!

Dee C.6's avatar
Dee C.6
Explorer | Level 4
7 years ago

Walter, I am not interested in uploading pics to DB.  But I am trying to get rid of all the corruptdb in the Windows Task Manager.   I notice "sometimes" I see the status icons on my ONE folder which I share with friends & put in various files.  Then like magic the status icon disappears.  Give me sometime to figure out how to find the desktop apps exact status.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks for the quick response Dee C.6!

    I was merely suggesting that based on your description, it sounds like you've enabled camera uploads for your account. If you'd like to disable it, you can follow the steps here:

    https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview

    As per the desktop app's status, please take a look at the Dropbox icon in your taskbar  see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.

    If you do not see this then can you please let me know what the exact message being displayed there reads?

    Thanks!

    • Dee C.6's avatar
      Dee C.6
      Explorer | Level 4
      7 years ago

      The dropbox icon in the taskbar appears, says connecting, starting then it totally disappears.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!