We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
OkeyDokeRodeo
4 years agoExplorer | Level 4
Workaround for "You can't copy the item 'xxxxxx' because its name is too long ie..."?
I'm backing up some files using Dropbox for the first time, and this is probably the fourth error I've got pertaining to "You can't copy the item 'xxxxx' because its name is too long or includes cha...
Mark
Super User II
4 years agoThe issue is not a Dropbox one, its a Windows one. So moving to GoogleDrive probably wont help, or, if it does its because the directory name structure is smaller.
That is the only way to fix it - reduce the folder length.
One clever tip to remember is that you can move and rename shared folders yourself without impacting other users. So, if this is in a shared folder and its causing issues try moving it to another location or renaming it. Just make sure when you do that you give Dropbox time to sync the changes.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!