Forum Discussion

betazero's avatar
betazero
Helpful | Level 6
4 years ago

Zip files getting corrupted by Dropbox

So I uploaded the same exact zip file to Dropbox and Mega. Then copy the links from each and download the zip files. The Dropbox one extracts and renames the folder for some reason with a "- 0" at th...
Download
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi betazero, thanks for bringing this to our attention.

 

Have you tried using a different browser to download the file to see if this helps?

 

Keep me updated with any progress!

  • betazero's avatar
    betazero
    Helpful | Level 6
    4 years ago
    Chrome for mega because it won’t work with safari over 2gigs. I think it was safari for Dropbox. I will test it with chrome to see if it’s browser related.
    • cudmore's avatar
      cudmore
      New member | Level 2
      3 years ago
      I am having the same issue with a zip file of a macos app. Copy/paste the zip from a mounted dropbox folder and the app is fine. If I download the zip from a dropbox link, the app is corrupt.
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey cudmore, sorry to hear about this.

         

        Can you let us know if the issue persists on other browsers or even when using another 3rd party app to unzip/unarchive the mentioned files? 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!