Forum Discussion

betazero's avatar
betazero
Helpful | Level 6
4 years ago

Zip files getting corrupted by Dropbox

So I uploaded the same exact zip file to Dropbox and Mega. Then copy the links from each and download the zip files. The Dropbox one extracts and renames the folder for some reason with a "- 0" at th...
Download
Web
betazero's avatar
betazero
Helpful | Level 6
4 years ago
Chrome for mega because it won’t work with safari over 2gigs. I think it was safari for Dropbox. I will test it with chrome to see if it’s browser related.
cudmore's avatar
cudmore
New member | Level 2
3 years ago
I am having the same issue with a zip file of a macos app. Copy/paste the zip from a mounted dropbox folder and the app is fine. If I download the zip from a dropbox link, the app is corrupt.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey cudmore, sorry to hear about this.

     

    Can you let us know if the issue persists on other browsers or even when using another 3rd party app to unzip/unarchive the mentioned files? 

    • julesrai's avatar
      julesrai
      New member | Level 2
      3 years ago

      This has actually been an issue with Dropbox for some time. I honestly can't believe they haven't fixed it yet.

      Every browser, every system, for quite awhile, now.

       

      Each time I sign in thinking I'm going to try again and it's been long enough, I'll click the checkboxes next to all my content, download the zip, wait, and ... corrupt. Half or most of the files are missing in the ZIP or they're there, but their contents aren't.

      So, yeah ... same issue as always: the web navigation and options are limited or broken, and your only choice is to be locked in to the app and try to manage files locally, but there's always some problem with that, too. It's been so long that is what it is, I guess -- has to be accepted at this point.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi julesrai, welcome to our Community, and sorry to hear about that! 

         

        Do you maybe have an idea, as to how many files/folders you're trying to download from the web at once? Does this happen when you try to download your entire content, or even with smaller folders? 

         

        You can see more in regards to the size, and how to calculate it here. 

         

        Keep me posted, and we'll take it from there! 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!