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Redhotpaddy's avatar
Redhotpaddy
Helpful | Level 6
1 year ago

"Account Limit Reached for Dropbox" error, when trying to open an Excel file on my phone

Hi I am trying to open an excel spread sheet on my phone using Office 365 and the file is stored on Dropbox but it won't let me open it as I keep getting the error Account Limit Reached for Dropbox. I have one my phone signed into Dropbox and I only noticed this today.

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Error Messages
Microsoft Office
Mobile

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey Redhotpaddy! You should be seeing the button below, before posting your reply on the forum:

     

     

    If you’re using a mobile device to access the forum, the option may not be available. If it isn’t, can you give this a go from a computer instead?

  • Redhotpaddy's avatar
    Redhotpaddy
    Helpful | Level 6
    1 year ago
    I would be I can't seem to find the attachment option for a screenshot
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 year ago
    Redhotpaddy wrote:
    ... I keep getting the error Account Limit Reached for Dropbox.

    Can you provide a screenshot of the error message?

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