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Syakir's avatar
Syakir
Explorer | Level 3
2 months ago

All of my folders have disappeared after joining a Dropbox team.

I just clink link join a team then i click NO when system ask “Do you have any file the 5TB admin shouldn’t access” then i check back all my folder disappear 

10 Replies

  • Syakir's avatar
    Syakir
    Explorer | Level 3

    Already do that and still all my folder missing

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      Syakir wrote:

      Already do that and still all my folder missing

      Already did what? Please be specific. Did you reach out to the team admin of the Business account? If so, what did they say? Did they try to convert your account back?

      If you were a member of a team, only the team admin will be able to assist you with this.

      • Syakir's avatar
        Syakir
        Explorer | Level 3

        What i did : 

        1.Ask admin to removed from shared folder then i log out and log in back result : still missing 

        2.Check activity/history no deleted files etc blank like a new

        3.Ask co pilot to assist then got suggestions to try open hidden cache on my laptop C:\user\Dropbox result : find my missing but the file might corrupt cannot open 😭

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