Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

SBabiche's avatar
SBabiche
Helpful | Level 5
2 years ago
Solved

Can’t edit Excel .xlsx in iphone (app is updated)

Hi, I hope someone can help me out. My iphone app version is 322.2.2 And I am trying to edit through ny iphone app an excel document (which I created on my Mac and is saved as an .xlsx. I click ...
edit
Microsoft Office
Mobile
  • Jay's avatar
    Jay
    2 years ago

    Hi SBabiche, we appreciate the feedback on this matter. As my colleague said, ti isn't possible to edit Excel files natively in the Dropbox mobile app. The files would need to be opened in the Excel app to be able to edit them.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Andre777, thanks for the additional information.

 

Can you please let us know your device's exact OS version and the versions of both the Dropbox app and the Microsoft app? Are you logged into a Microsoft account as well on your device when attempting to edit your files?

 

Do you see the integration in your connected apps tab? 

Andre777's avatar
Andre777
Explorer | Level 3
1 year ago
Hi Walter

OS Version: 17.4.1
Dropbox: 378.2
Microsoft 365 (office): 2.85
Excel: 2.85

Yes, i logged into a Microsoft account as well on my device when attempting to edit my files.

Yes, i see the integration in my connected apps tab.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Would you mind sending us a screenshot of the exact message you see when trying to open your Excel files through Dropbox Andre777? 

  • Andre777's avatar
    Andre777
    Explorer | Level 3
    1 year ago

    Hi Megan 

     

    I fixed it already. I tried to sign out the dropbox storage account on microsoft apps & re-sign in again, then it fixed.

     

    Thank you for assistance anyway.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Awesome Andre777 , at your service any time!

     

    Enjoy!  

About Delete, Edit, and Organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!