We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
abhi_0743
10 months agoNew member | Level 2
Can I restore files deleted more than a month ago?
Hello, I want to restore deleted files from Dropbox. Its been more than one month. How can i get deleted files from dropbox. I can see them in my event list.
If i upgrade my dropbox plan to professional version will I able to get those deleted files.
3 Replies
- Hannah10 months ago
Dropbox Community Moderator
Hey abhi_0743, thanks for reaching out to us and sorry to hear about your files.
I'm afraid that if your files were deleted more than a month ago, there's not much we can do.
Upgrading won't allow you to restore them either.
How long was it been exactly?
Keep me posted.
- abhi_074310 months agoNew member | Level 2
Hey, November month. I can see them in my event list.
Files are there in my system but I am not able to open the files.
But files are there in online mode. So not able to open files in system.
- Rich10 months ago
Super User II
abhi_0743 wrote:
November month. I can see them in my event list.
It wouldn't be possible to recover files deleted that long ago, even if you upgraded your account. I'm afraid they're gone.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!