Forum Discussion

jains2k's avatar
jains2k
New member | Level 2
2 years ago

Can we upgrade to rewind after the files have been deleted for more than 30 days?

I deleted all my dropbox data on one of my machines as the dropbox was not syncing properly (I am on the basic/free plan). After more than 30 days I fixed the dropbox issue on the machine, but it syn...
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jains2k's avatar
jains2k
New member | Level 2
2 years ago

Yes, I checked the deleted files section and events. Deleted files were empty and the events showed the items were deleted more than a month ago. But the sync actually happened yesterday?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If they files were deleted from another device then that would trigger the 30 day window - it just wouldnt sync to devices until they were connected to the internet. So, in theory, a device may never get that 'delete' command if it never re-connected to Dropbox. 

 

Have you tried searching on the local machine to see if they've been moved to a hidden cache? Doing a search of a file name with all files and folders unhidden that could show some.

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