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ezwxbrief's avatar
ezwxbrief
New member | Level 1
10 months ago
Solved

Can you permanently delete a file in a shared folder without getting the owner to help?

I accidently dropped a file (moved it) into a shared Dropbox folder.  I don't own this shared folder.  So I subsequently deleted that file from the shared folder because this file has sensitive infor...
Delete
Shared Folders
  • Mark's avatar
    Mark
    10 months ago

    If you go to the folder in question, click on 'Show Deleted Items' and then see if you can permanently delete it from there. Usually the owner of the file can delete unless there have been restrictions applied via admin. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago

If you go to the folder in question, click on 'Show Deleted Items' and then see if you can permanently delete it from there. Usually the owner of the file can delete unless there have been restrictions applied via admin. 

ezwxbrief's avatar
ezwxbrief
New member | Level 1
10 months ago

Okay, for some reason, it worked this time.  I had tried yesterday and it said that I needed help from the admin to do this.  But it appears to be permanently deleted as of now.  

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi ezwxbrief, and welcome to the Dropbox Community! 😊 I’m glad to hear you got your issues resolved and your desired file is now deleted 🎉.

    By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. You might have seen me pop up around the Community. I love hearing how our members use Dropbox in their daily lives, and if you’re open to sharing, I’d love to hear how you use it too. ✨

    Who knows? Your experience might inspire others, spark new ideas for our internal team, or even help us share some handy tips & tricks  to make your workday even smoother. 🚀

    Looking forward to hearing from you,

    T 😺 (Dropbox Community Manager)

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