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jt01's avatar
jt01
New member | Level 2
6 years ago

Cannot delete old shared folder. Need permission.

I deleted dropbox from my computer a while back. There were a couple folders that were shared to me and I can't delete them. It says I dont have permission.

3 Replies

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hey jt01, I hope you're well today!

    When you mentioned that you deleted Dropbox from your computer, are you referring to uninstalling the desktop app?

    Were you able to delete other folders from the remaining Dropbox folders apart from these folders?

    Finally, can you send me a screenshot of the error that you're getting when trying to delete those folders?

    Let me know what you find!

  • jt01's avatar
    jt01
    New member | Level 2
    6 years ago

    Yes I had uninstalled dropbox because I added hard drives. I was able to delete everything except for these two folders that were shared to me.

    [IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED]

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for the screenshot jt01!

    It looks like the permissions have stayed with the folder after removing Dropbox from your computer. You'll need to change the folder permissions through your OS settings.

    You should be able to do this through by right clicking the folder, choosing "Properties" and changing the permissions within the Security tab.

    I found this thread from the Microsoft Support forum which has a bit more details on the steps you can try to do this.

    I hope this helps, let me know how it goes!

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