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iuhaq72's avatar
iuhaq72
Explorer | Level 3
4 years ago

Cannot Open Excel file and file size is 0 bytes

I have a file in my dropbox but i cannot open it. I use to access that almost every month from PC and andriod but today it is giving me error and I notice the file size is also 0 byte.... Need supp...
Android
desktop
Error Messages
Mobile
restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Unfortunately iuhaq72 if any versions were available it would have given you a choice to restore them on that screen. My guess is that you are a free user and as such its outside of the 30 day recovery window. Even now paying for an upgrade wont enable you to recover it. 

iuhaq72's avatar
iuhaq72
Explorer | Level 3
4 years ago

Thanks, so this means nothing can be done ... 🙂 

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