We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
futandrew
5 years agoHelpful | Level 5
Can't delete a file called vault.dbx-vault
Can't delete a file called vault.dbx-vault
This just appeared for no reason, and I cannot delete it. This is under the root folder.
6 Replies
- Rich5 years ago
Super User II
futandrew wrote:
Can't delete a file called vault.dbx-vault
This just appeared for no reason, and I cannot delete it. This is under the root folder.
That file is required by the Dropbox Vault feature and it cannot be deleted.
- futandrew5 years agoHelpful | Level 5
Thanks for the reply. Yes, I understand it's a feature. However, there are two vault files on my list. I want to delete one of them. The one that has the file name "vault.dbx-vault" cannot be opened or deleted.
- Rich5 years ago
Super User II
futandrew wrote:
The one that has the file name "vault.dbx-vault" cannot be opened or deleted.
You can't delete it. The file is required by Dropbox. Just ignore it.
- Operator_Tank4 years agoNew member | Level 2
While this can be ignored, this is something I would consider very user unfriendly and confusing. I just ran into this myself. If this can be technically changed, I would strongly vote for this to be adjusted in future Dropbox versions / updates. Besides even the Help Center entry regarding this is confusing.
- kohirose2 years agoNew member | Level 2
I can't ignore as it always appear in the list. It destructs my brain. It's like an garbage in a clean room. Let us delete. Thank you.
- Walter2 years ago
Dropbox Community Moderator
Hey kohirose, sorry to hear about this.
Could you please clarify your device's OS and if you've enabled hidden files to show on your computer perhaps?
Have you set up a Dropbox Vault in the past by the way?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!