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Forum Discussion
moyay
2 years agoExplorer | Level 4
Chinese characters in my deletion confirmation pop-up on Windows
Hi,
Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another prompt that asks me if I want to remove those files from all the devices connected to the dropbox. The new thing that happen is the last prompt now contains what appears to be Chinese characters. (Picture attached) I've reinstalled the Dropbox on both devices connected and that hasn't fixed the issue. Does anybody know what this is or how do I fix this? I haven't seen it when using any other program. The characters doesn't appear on the "moving files to the recycle bin" prompt but only on the prompt that comes after which is asking if I want to remove the files from the other connected devices. Also the Chinese characters aren't always in the same location. Sometimes they're beside the Dropbox at the top of the prompt and sometimes they on the "Delete Everywhere" button.
Hi there Edward Alan and GrandpaW,
We've released an expected fix in our Beta Build 192.3.4492.
PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.
Let us know if you have rolled out this version and still see these characters
Thanks,
Sam
35 Replies
Replies have been turned off for this discussion
- Karanja2 years agoNew member | Level 2
It has also started happening to me. I thought it was something serious but after a review no cause for alarm, they should work on it
- Nigelbc2 years agoExplorer | Level 3
Happening with me too - W7 Home premium DB 190.4.6383
- flatpaxabia2 years agoExplorer | Level 4
Yep! That's me too. W7 Pro DB 190.4.6383
- Sam DBX2 years ago
Community Manager
Hi everyone,
Thanks for flagging this.
Confirming here that these are ''garbaged'' characters appearing in the local delete dialogue.
Our team is aware and working on it (and they should not be harmful).
We'll keep you updated once we've cleared them.
Thanks!
Sam
- margTD2 years agoNew member | Level 2
Hi Mark - I'm on 190.4.6383
- Sabertooth2 years agoExplorer | Level 4
Hi. Thank you, Mark. I think several people have confirmed that it happens with Windows 7 Pro. Also, that is the Dropbox version I'm running (190.4.6383) and the issue persists.
- Sabertooth2 years agoExplorer | Level 4
Hi, Hanna: Windows 7 Pro. Dropbox 190.4.6383
- Mark2 years ago
Super User II
Just tried to escalate for you all 🙂
It would help if people could just confirm Dropbox version number as well as OS version.
For info a newer version of Dropbox is available here. That may fix it.
- martab2 years agoHelpful | Level 6
I've been cheking this every day since I pubished here, but no answers. I just untinstalled Dropbox alltogether, cause it really doesn't look good to me. They've already got a data breach not so long ago, which leads me to believe they don't really take security very seriously, and that is not good for those of us who still run windows 7, since it's got no support from Microsoft anymore. I'm already looking for alternative services in case there is no answer any time soon... I'd advise everyone to do the same.
- flatpaxabia2 years agoExplorer | Level 4
I have the same thing. For no reason at all.
I am using W7.
Has anyone "Mr. Dropbox" got a reason for this?
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