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Forum Discussion
moyay
2 years agoExplorer | Level 4
Chinese characters in my deletion confirmation pop-up on Windows
Hi,
Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another prompt that asks me if I want to remove those files from all the devices connected to the dropbox. The new thing that happen is the last prompt now contains what appears to be Chinese characters. (Picture attached) I've reinstalled the Dropbox on both devices connected and that hasn't fixed the issue. Does anybody know what this is or how do I fix this? I haven't seen it when using any other program. The characters doesn't appear on the "moving files to the recycle bin" prompt but only on the prompt that comes after which is asking if I want to remove the files from the other connected devices. Also the Chinese characters aren't always in the same location. Sometimes they're beside the Dropbox at the top of the prompt and sometimes they on the "Delete Everywhere" button.
Hi there Edward Alan and GrandpaW,
We've released an expected fix in our Beta Build 192.3.4492.
PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.
Let us know if you have rolled out this version and still see these characters
Thanks,
Sam
35 Replies
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- flatpaxabia2 years agoExplorer | Level 4I have the same thing. Started about a week ago. I'm running W7 pro and as far as I know my Dropbox is up to date.
- martab2 years agoHelpful | Level 6
I've started to get the same stuff just today. At first I thought it was me, cause I had just shaken my keaboard a bit while cleaning it, and I thought I might have hit some weird combination of keys and changed my language options... but I checked them all, both in Dropbox and the OS (win7 too, btw), and it's all in English (US), keyboard in Spanish (as expected).
I ran an AVG scan on the dropbox folder and it came out clean. I uninstalled and re-installed Dropbox completely too, but the issue persists. I used google translator with the camera to check the meaning of all that... and it's the WEIRDEST and most random things lol... The characters change every time for me too, even for the same file. It only happens in Dropbox, nowhere else in my PC.
If anyone knows what it is, please reply... Thanks. - caraparker2 years agoNew member | Level 2
Same issue, same OS (Windows 7 Pro). Just noticed it happening for the first time this morning!
- Liviuk2 years agoExplorer | Level 3
Me too (I noticed that in Windows 7), also symbols are changing or changing position. Maybe it matters, recently I installed Dropbox Passwords on Android Phone and I use Dropbox Passwords in Opera Browser. On Windows 11 the first question from #moyay with moving file to Recycle Bin does not appear, only the second question that is all right, without assian characters.
- GerardoPetrosino2 years agoExplorer | Level 3
The same as replied by margTD, I also confirm that the symbols/asian characters in the notification box change every time, even for the same file (i.e. if I don't remove the file pressing "cancel" and I delete the same file again)
- margTD2 years agoNew member | Level 2
I've had the same issue since yesterday and am also using Windows 7 Professional.
- Megan2 years ago
Dropbox Community Moderator
Hey GerardoPetrosino, is this a regular thing, or does this happen out of the blue?
If you also had a screenshot, I'd more than appreciate it. Thanks!
- GerardoPetrosino2 years agoExplorer | Level 3
@Hannah I'm working on Windows 7 Professional
Thank you
- Hannah2 years ago
Dropbox Community Moderator
Sorry to hear about this, GerardoPetrosino and Sabertooth.
Are you on a Windows computer like moyay too? Which Windows version would that be?
- Sabertooth2 years agoExplorer | Level 4
Hello: Same issue here as well. Noticed it today for the first time. App version 189.4.8427
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